Have Questions? We Have Answers.

Everything you need to know to plan your perfect event with VenuEx.

Booking & Payment

01

How is the final cost calculated?

The final cost is a sum of the base venue rental fee plus any additional services you select, such as catering, advanced AV equipment, or special staffing. We provide a fully itemized quote after our initial consultation, ensuring complete transparency with no hidden fees.

02

Can I bring in my own vendors (e.g., catering, AV)?

While we highly recommend our in-house teams for a seamless experience, we do allow external vendors. Please note that external vendors must provide proof of insurance and may be subject to a landmark fee. Our team will coordinate with them to ensure they meet our venue's standards and technical requirements.

03

Is a deposit required to secure a date?

Yes, to officially reserve your preferred date and venue, we require a signed contract and a deposit of 50% of the estimated total cost. This deposit guarantees your booking and allows our team to begin the detailed planning process for your event.

Standard Technical Equipment

Every VenuEx room comes equipped with a core set of professional-grade tools to ensure your presentation is seamless. This includes a ceiling-mounted 4K laser projector, an integrated sound system with wireless microphones, and controllable lighting. Our on-site technicians will assist with setup and remain on standby to provide support throughout your event.

Your Dedicated Partner

From your first inquiry, you are paired with a dedicated Event Coordinator. They are your personal guide, translating your vision into a flawless reality. Think of them as an extension of your own team, focused entirely on the success of your event.

Our Catering Options

An assortment of fresh pastries and coffee for a coffee break

Coffee Breaks

A beautifully plated dish for a business lunch

Business Lunches

Elegant table setting for a gala dinner

Gala Dinners

Day-Of Logistics

We ensure a smooth experience from arrival to departure. Our venues offer ample on-site or nearby parking options for your guests. For setup, we provide dedicated loading docks and service elevators for your vendors, with access available prior to the event by arrangement. Professional cloakroom services and a fully staffed registration area can also be provided to welcome your attendees.

Didn't Find Your Answer?

Every event is unique. If you have a specific question or a special request, our team of expert planners is ready to provide a personalized consultation.

Ready to Plan with Confidence?

Now that your questions are answered, the next step is to start the conversation. Contact a VenuEx planner today to discuss your vision.

Contact an Event Planner